REBUFFINI CYCLES
Terms and conditions

Dealers

We offer dealer accounts to licensed Motorcycle related businesses operating in a retail capacity serving the general public. (showroom, Tax license, Web or FB page and a completed dealer application are required). A motorcycle related business conducts retail sales, parts and accessories and/or service. We reserve the right to refuse dealer status to any individual or company that we feel does not meet our requirements. Discounting the suggested retail price of our products (such as with internet stores) will result in the immediate revocation of dealer status.

Copyright

Any dealer, distributor or retailer of any Rebuffini Cycles product (s) agrees that in no instance may the Rebuffini® Cycles logo’s, Name, similar mark or any material subject to copyright protection, be used without previous authorization by Rebuffini Cycles.

Freight

We ship worldwide.
All orders within Euro Zone will usually be shipped Ground unless otherwise specified. All orders outside Euro Zone will usually shipped Express unless otherwise specified.
All orders shipped EXW Casazza (BG). All orders must be paid prior the dispatch.

Freight Claims

We carefully inspect all our products before shipping them. All claims for loss or damage are to be made by the customer to the freight carrier; we are not responsible for damages incurred during shipping.

Terms

We accept payments by credit card (Visa / Mastercard) and by bank transfer in advance. Freight charges will be added to each order. Taxes and custom’ fees must be at receiver’s charge.

Prices and products

All retail prices shown in our web-site and price list are net (taxes, duties and shipping are excluded) and subject to change without notice. In order to improve our products, we reserve the right to change specifications and descriptions at any time without prior advice.

Special Orders

Special orders are exactly that… Special. We will try to fill all special orders as fast as possible. However, special orders take around 4-5 weeks from payment on account. Sspecial orders will require at least a 50% deposit and Special orders may not be cancelled for any reason. There are no refunds on Special Orders.

Returns

All claims must be made within 14 days of delivery date. Returns must have written authorization from Rebuffini® Cycles; no returns without authorization will be accepted. A 15% handling fee will be charged to restock parts. The 15% handling fee will not be charged if the return is the result of defective merchandise or an error on our part. All returns must be sent freight prepaid and packaged correctly; customer is responsible for products damaged during shipment due to improper packaging. Absolutely no packages will be accepted for return if shipped to our charge. If upon inspection, return parts are determine to be defective, we will replace or repair at our option. We will not accept for return any product that has been modified or damaged due to improper installation.

How to obtain return authorization

Contact Rebuffini® at tech@rebuffini.com to obtain the authorization to return the part. Send the part to Rebuffini® Cycles at the address below, together with a letter describing the problem. You must prepay the shipping cost.
REBUFFINI CYCLES, via XXIV Maggio 3, 24060 Casazza Bergamo Italy

Warranty

If your Rebuffini® Cycles product is defective in material or workmanship and you return it to us within 14 days from the date of purchase, after asking for a return authorization number, we will replace it or, at our option, repair it at no charges to you. Our limited is limited to replace the product. Rebuffini® Cycles will not be held responsible for any labour cost under any circumstances.

Limited Warranty

> Improper Care or Misuse: Rebuffini® Cycles shall have no warranty obligation in the event that goods have been modified by any other person or organization, or where goods become defective in whole or in part as a result of improper installation, improper maintenance or improper use.

> Proof of Purchase: Rebuffini® Cycles shall have no warranty obligation in the event the customer is unable to present a receipt evidencing the date on which the customer purchased the goods.

> Consequential Damages: Rebuffini® Cycles shall not be liable for any consequential or incidental damages arising from the breach of any warranties, the failure to deliver, delay in delivery, delivery in non-conforming condition, or for any other breach of contract or duty between Rebuffini® Cycles and the customer.

Chrome-plating

The chrome finish on Rebuffini® Cycles products is of the highest quality but to ensure its longevity it must be maintained properly. Salt, sand and humidity are bad for chrome. If you ride the motorcycle in these conditions and do not clean and dry the chrome parts, the life of the chrome will be shortened. Do not use any abrasive cleaners or waxes. Rebuffini® Cycles reserves the right to determine if the product has been maintained properly and has not been abused. If chrome fails after installation, Rebuffini® Cycles will not be held responsible for any labour cost under any circumstances. Remember to use extreme caution when installing chrome billet aluminum parts; chrome finish is very fragile.

Disclaimer

Rebuffini Cycles is not in any way associated with or authorized by Harley-Davidson® Motor Company. The words “Harley” and “Harley-Davidson” are used purely for descriptive purposes and no approval, endorsement of, or involvement in the contents is implied by the use of these or any other words, names or marks associated with Harley-Davidson, Inc.. Any products with a trademark, OEM number, word, name used by Rebuffini® Cycles is strictly intended to be used solely as a reference.